Frequently Asked Questions

Attendee Frequently Asked Questions

 

Registration

When will registration open? What are the registration rates?

Registration and Housing will open in November 2016. Registration rates are available by visiting: our Registration Information webpage.

What does my registration fee include?

Registration fees include access to all learning activities Thursday and Friday, Welcome reception on Tuesday evening, and Conference Reception on Wednesday evening. Registered attendees will also receive access to all available session handouts and the online attendee roster.

Meals included are: breakfast and lunch Thursday and Friday, food and beverage at the Wednesday and Thursday evening receptions, and morning and afternoon beverages Thursday and Friday.

Who can attend the ASAE's Great Ideas in Association Management Conference, Asia Pacific?

The 2017 ASAE’s Great Ideas in Association Management Conference, Asia Pacific is open to association professionals, consultants, higher education educators, corporate meeting planners, and attorneys. Non-exhibiting suppliers/industry partners may only send one representative if they are not exhibiting and are ineligible for the Delegation rate. This ensures a high buyer/supplier ratio. No one under the age of 18 may attend the conference without prior written approval. ASAE reserves the right to refuse ineligible registrations. Please do not hesitate to contact Mallory de la Rosa with any questions or concerns regarding this policy.

Will I receive a confirmation of my registration?

If you register online, you will immediately receive an electronic confirmation of your registration from registration@asaecenter.org. (Please note: this is an HTML-coded email and you may need to save our email to your Safe Senders list). If you faxed or mailed in your registration form and have not received a confirmation within 10 business days, please contact the Member Service Center at asaeservice@asaecenter.org or by calling 888.950.ASAE (2723).

Will I be refunded if I have to cancel my registration?

We’ll be sorry that you won’t be able to join us for this exceptional learning and networking experience! All registration cancellations and refund requests must be made in writing to registration@asaecenter.org by 21 February 2017. A refund of the full conference fee, minus a $75.00 USD administrative fee, will be given for cancellations received by that date. No refunds will be granted for requests postmarked on or after 22 February 2017.

ASAE Regrets that refunds will not be given for no-shows. All requests for exceptions to the cancellation/refund policy must be submitted in writing by the registrant with appropriate documentation no later than 31 March 2017. After than time, no refund considerations will be made.

A transfer of your full registration is permitted prior to the conference by submitting written request to registration@asaecenter.org . Onsite transfers must be accompanied by proof of the original confirmation letter. The individual submitting the transfer request is responsible for all financial obligations (any balance due) associated with that substitution. Badge sharing, splitting and reprints are strictly prohibited.

I am a member of the press — do you have press registration?

ASAE welcomes professional editorial staff (including photographers and camera crews) of print, online, and broadcast media to attend the ASAE’s Great Ideas in Global Association Management Conference on a complimentary basis. Other publications staff (non-editorial positions, such as publishers, advertising directors, and advertising representatives) may attend the ASAE’s Great Ideas in Global Association Management Conference only if exhibiting and must pay all related fees.  A copy of ASAE's media policy can be downloaded here.

Members of the media interested and eligible to obtain press registrations should contact our Public Relations department.  Please contact Sabrina Kidwai, APR, CAE at skidwai@asaecenter.org to register.

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Hotel

What hotels have been reserved? What are the rates?

This year, ASAE's Great Ideas Global Association Management Conference will be held at the Grand Hyatt Seoul. Room rates will range from KRW 220,000++ to KRW 260,000++. Please refer to the Hotel/Travel page for hotel information on how to book.

Can I make my hotel reservations now?

Housing for the meeting will open November 2016 on the Hotel/Travel page.

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Table Top Exhibits

When are the Table Top Exhibits open for networking?

The Table Top Exhibits will be open on Thursday and Friday during the following times:

Thursday, 23 March
8:00 - 9:00       Table Top Exhibits with Breakfast
10:00 - 11:00   Table Top Exhibits & Networking
12:30 - 13:30   Table Top Exhibits with Lunch
14:30 - 15:30   Table Top Exhibits & Networking

Friday, 24 March
8:00 - 9:00       Table Top Exhibits with Breakfast
10:00 - 11:00   Table Top Exhibits & Networking
12:30 - 13:30   Table Top Exhibits with Lunch
14:30 - 15:30   Table Top Exhibits & Networking

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General Programming

What is the dress code?

We want you to be comfortable so you can enjoy your meeting experience!  Therefore, business casual dress is strongly encouraged.  We suggest bringing a light sweater or jacket with you during the day as meeting spaces can sometimes be cold.

Will all conference programming be held at the Grand Hyatt Seoul?

All educational programming will be held at Grand Hyatt Seoul. Locations for the Wednesday tours and Thursday evening networking dinners will be noted at a later date. 

My question is not here! Who should I contact?

We’re sorry that we could not anticipate your needs.  Please email us at registration@asaecenter.org so we can assist you!

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